Monday August 28th
Application preparation with myNILSapp
We’re using technology every day to connect us to each other instantaneously and streamline our lives. It helps speed up what we want to do, from sharing funny cat videos to paying our bills, with Australia being the world-leader in mobile banking access. Now we can now use it to streamline the process for our NILS clients seeking a loan. This practical session will guide you through myNILSapp and develop application preparation skills to help serve clients more efficiently.
What is comprehensive credit reporting? How long will a bankruptcy be listed on a credit report and is the word ‘bankruptcy’ actually used? Why is it important to check and understand credit files to enable greater financial inclusion?
Credit is a small word with lots of complexity for clients and workers alike. Knowledge is power so by building an awareness of the ins and outs of credit reports, credit repair and comprehensive credit reporting you can strengthen the financial conversation you have with clients.
Managing healthy programs
Leaders of microfinance programs are experts who are plate spinning to keep everything running smoothly. There are metrics to measure and report on; staffing needs to take care of; and plenty of spot fires to put out. This workshop gives you a chance to put down all of the plates and take a few moments to focus on the tools that can ensure continuous improvement is embedded into your program and that your leadership skills are given a chance to shine.
Media strategy and engagement
Are you looking to ‘cook up’ a successful marketing strategy for your NILS program? Do you know the secret ingredients when it comes to marketing and media that actually work? Our expert Marketing Masterchefs are going to share with you a recipe that has been passed down through generations of microfinance providers. Join us for a spot of baking and the opportunity to taste test a variety of practical marketing tools.
Dean Pearson, Industry & Business Economist, National Australia Bank
In Australia, we have some of the brightest minds working to understand the most difficult challenges concerning financial resilience and inclusion. Although research can help to inform decisions and devise policies, at its core research in the financial inclusion landscape is all about people. How people live, how they could live better, what’s working for them and what’s not. These are the fascinating insights we can use to inspire us to work towards financial freedom for all. This session will expose you to some of the latest in the field of financial inclusion research.