Workshop One

Monday August 28th

  • Application preparation with myNILSapp

    We’re using technology every day to connect us to each other instantaneously and streamline our lives. It helps speed up what we want to do, from sharing funny cat videos to paying our bills, with Australia being the world-leader in mobile banking access. Now we can now use it to streamline the process for our NILS clients seeking a loan. This practical session will guide you through myNILSapp and develop application preparation skills to help serve clients more efficiently.

  • Credit conundrums

    What is comprehensive credit reporting? How long will a bankruptcy be listed on a credit report and is the word ‘bankruptcy’ actually used? Why is it important to check and understand credit files to enable greater financial inclusion?

    Credit is a small word with lots of complexity for clients and workers alike. Knowledge is power so by building an awareness of the ins and outs of credit reports, credit repair and comprehensive credit reporting you can strengthen the financial conversation you have with clients.

  • Managing healthy programs

    Leaders of microfinance programs are experts who are plate spinning to keep everything running smoothly. There are metrics to measure and report on; staffing needs to take care of; and plenty of spot fires to put out. This workshop gives you a chance to put down all of the plates and take a few moments to focus on the tools that can ensure continuous improvement is embedded into your program and that your leadership skills are given a chance to shine.

  • Media strategy and engagement

    Are you looking to ‘cook up’ a successful marketing strategy for your NILS program? Do you know the secret ingredients when it comes to marketing and media that actually work? Our expert Marketing Masterchefs are going to share with you a recipe that has been passed down through generations of microfinance providers. Join us for a spot of baking and the opportunity to taste test a variety of practical marketing tools.

  • Research revelations

    Presented by:
    Dean Pearson, Industry & Business Economist, National Australia Bank

    In Australia, we have some of the brightest minds working to understand the most difficult challenges concerning financial resilience and inclusion. Although research can help to inform decisions and devise policies, at its core research in the financial inclusion landscape is all about people. How people live, how they could live better, what’s working for them and what’s not. These are the fascinating insights we can use to inspire us to work towards financial freedom for all. This session will expose you to some of the latest in the field of financial inclusion research.

Workshop Two

Tuesday August 29th

  • Application preparation with myNILSapp

    We’re using technology every day to connect us to each other instantaneously and streamline our lives. It helps speed up what we want to do, from sharing funny cat videos to paying our bills, with Australia being the world-leader in mobile banking access. Now we can now use it to streamline the process for our NILS clients seeking a loan. This practical session will guide you through myNILSapp and develop application preparation skills to help serve clients more efficiently.

  • Strengths-based practice

    When a person approaches a microfinance program they focus our attention on something missing in their life – a fridge, a washing machine, or another essential item which is negatively affecting their wellbeing. The many strengths and resources that the client possesses can easily fade into the background. Help us collaboratively create a different approach, ‘Strength-Based Practice’. By sharing your own practice and experience working with applicants we will answer the questions: What does strength-base microfinance practice look like and what difference does it make to client outcomes?

  • Volunteer recruitment and engagement

    If you add all of the people in Sydney with all of the people in Adelaide you will get 6.3 million, which is roughly the number of people in Australia that volunteer. That’s a lot of people!  But this doesn’t mean that it’s always easy to find the right volunteers and to keep them engaged.  Volunteers can bring a huge amount of heart to an organization and this workshop will give you practical tools and ideas to recruit and engage them effectively.

  • Partnership and uncommon alliances: reaching clients and sustaining programs

    It’s never been a more important time to connect with each other to support our clients.  This interactive workshop will explore the art of developing community awareness and strategic partnerships, some uncommon, across the Community, Corporate and Government sectors.

  • Reaching new heights: Growth mindset

    Presented by:  Aaron Densham

    Growth mindset research grew out of insights drawn from animal behaviour and then how students in schools are able to learn and achieve their potential. It’s taken the world by storm and puts power in the hands of the individual to expand their own horizons. Growth mindset describes the ability to retain motivation in the face of mistakes, understand that brain is plastic and that intelligence is not fixed. In this hands-on workshop you’ll begin to explore your own mindset tendencies and areas that may be holding you back from a greater sense of free will to achieve what you want to.

Workshop Three

Tuesday August 29th

  • Application preparation with myNILSapp

    We’re using technology every day to connect us to each other instantaneously and streamline our lives. It helps speed up what we want to do, from sharing funny cat videos to paying our bills, with Australia being the world-leader in mobile banking access. Now we can now use it to streamline the process for our NILS clients seeking a loan. This practical session will guide you through myNILSapp and develop application preparation skills to help serve clients more efficiently.

  • StepUP session

    This session is specifically designed for organisations who are currently involved in StepUP.  Please note this workshop will run for an extended time and commences during the conference lunch break. We invite delegates attending this workshop to collect a lunch plate from the catering area to bring to this session for a prompt start.  Please see the staff at Registration Desk if you have any questions.

     

  • Lead well

    Presented by:  Sharon Hooker, Macarthur NILS

    You are not the same person today as you were yesterday, and tomorrow you will be different again. In a world where we are constantly changing and adapting to what is going on around us – how do we not just survive, but find ways to thrive? When we spend our days meeting and answering to the needs of others, how can we continue to lead with energy and strength? In this workshop come join Sharon Hooker of Macarthur NILS investigate ways in which we can navigate the expectations of leadership whilst supporting ourselves and others to achieve our best.

  • Knowing our clients

    Our clients are at the heart of everything we do. So who are they? And where are they? This workshop uses rich data to help you get to know the target clients. You’ll use this insight to develop a reach strategy that puts Microfinance in the hands of anyone who needs it.

  • Hearts and minds: How people make decisions

    Behavioural economics brings to together psychology, economics and marketing to better understand the often-hidden factors that influence consumer behaviour. Even the Prime Minister’s office now has its own behavioural economics team. So what’s all the fuss about? What can we learn from this emerging field of research? In this hands-on workshop, we’ll look at how behavioural economics is being used across government, business and community and you’ll walk away with three key techniques to support clients to make better decisions and to change behaviours.