Monday August 28th
Application preparation with myNILSapp
**All myNILSapp workshops at the Conference are now full. To be added to a wait list and/or be the first to learn about new training opportunities for myNILSapp, please email expressions of interest to email@example.com
We’re using technology every day to connect us to each other instantaneously and streamline our lives. It helps speed up what we want to do, from sharing funny cat videos to paying our bills, with Australia being the world-leader in mobile banking access. Now we can now use it to streamline the process for our NILS clients seeking a loan. This practical session will guide you through myNILSapp and develop application preparation skills to help serve clients more efficiently.
Credit repair and debt vultures
Presented by Cat Newton, Policy Officer and Lachlan Edwards, Senior Solicitor, Consumer Action Law Centre
Business is booming for debt vultures: unregulated companies that promise to help people in financial hardship or concerned about their creditworthiness by offering a range of interconnected services, from ‘repairing’ credit reports to debt agreements and everything in between. But does the reality live up to the slick advertising promising a ‘life free from debt’ or a ‘clean’ credit report? This workshop will enable you to spot debt vultures and help people access free services they can trust.
Managing healthy programs
Leaders of microfinance programs are experts who are plate spinning to keep everything running smoothly. There are metrics to measure and report on; staffing needs to take care of; and plenty of spot fires to put out. This workshop gives you a chance to put down all of the plates and take a few moments to focus on the tools that can ensure continuous improvement is embedded into your program and that your leadership skills are given a chance to shine.
Media strategy and engagement
Are you looking to ‘cook up’ a successful marketing strategy for your NILS program? Do you know the secret ingredients when it comes to marketing and media that actually work? Our expert Marketing Masterchefs are going to share with you a recipe that has been passed down through generations of microfinance providers. Join us for a spot of baking and the opportunity to taste test a variety of practical marketing tools.
Dean Pearson, Industry & Business Economist, National Australia Bank
In Australia, we have some of the brightest minds working to understand the most difficult challenges concerning financial resilience and inclusion. Although research can help to inform decisions and devise policies, at its core research in the financial inclusion landscape is all about people. How people live, how they could live better, what’s working for them and what’s not. These are the fascinating insights we can use to inspire us to work towards financial freedom for all. This session will expose you to some of the latest in the field of financial inclusion research.